How the Google Reader team decides what to do

Google teams are annoyingly driven by user requests. I prefer Jobs-style tyranny myself, but that's not the Google style. Different teams seem to follow different procedures.

For a time some used GetSatisfaction. The Google Reader team used to use a Product Ideas site, but then they went to GetSatisfaction.

Now they claim it's all forum and twitter...

Official Google Reader Blog: A little bit of polish

... The way we prioritized these tweaks and fixes was based on forum and Twitter feedback, so please keep it coming....

Right. I think they just make it up and talk to their buds.

Why don't they use GR comments?