The article is fascinating as a history of computing and our understanding of its impact -- and as a cultural artifact about a world of white men in white coats. There are no women save a secretary to "pass" at. There is no melanin. There are nerds. Some hyperbole aside there's not a lot that the author missed about the world to come...
As viewed by Sir Leon Bagrit, the thoughtful head of Britain's Elliot-Automation, the computer and automation will bring "the greatest change in the whole history of mankind.
... Boeing announced plans two weeks ago to outfit jetliners with computer-run systems that will land a plane in almost any weather without human help. A new "talking computer" at the New York Stock Exchange recently began providing instant stock quotations over a special telephone. In Chicago a drive-in computer center now processes information for customers while they wait, much as in a Laundromat. The New York Central recently scored a first among the world's railroads by installing computer-fed TV devices that will provide instant information on the location of any of the 125,000 freight cars on the road's 10,000 miles of track...
... In 1834 an eccentric Englishman named Charles Babbage conceived the idea of a steam-driven "Analytical Engine" that in many details anticipated the basic principles of modern computers.
... Even if no further advances were made in computer technology, some scientists maintain, the computer has provided enough work and opportunities for man for another thousand years....
... The most expensive single computer system in U.S. business is American Airlines' $30.5 million SABRE, a mechanical reservation clerk that gives instant up-to-the-minute information about every plane seat and reservation to American's 55 ticket offices. ...
... Computers now read electrocardiograms faster and more accurately than a jury of physicians. The Los Angeles police department plans to use computers to keep a collection of useful details about crimes and an electronic rogue's gallery of known criminals. And in a growing number of schools, computers have taken jobs as instructors in languages, history and mathematics...
... IBM is far and away the leader in the field, both in the U.S. and abroad...
... The computers have also spawned the so-called "software" industry, composed of computer service centers and independent firms that program machines and sell computer time (for as little as $10 an hour) to businesses that do not need a machine fulltime....
... Because computer technology is so new and computers require such sensitive handling, a new breed of specialists has grown up to tend the machines. They are young, bright, well-paid (up to $30,000) and in short supply. With brand-new titles and responsibilities, they have formed themselves into a sort of solemn priesthood of the computer, purposely separated from ordinary laymen. Lovers of problem solving, they are apt to play chess at lunch or doodle in algebra over cocktails, speak an esoteric language that some suspect is just their way of mystifying outsiders. Deeply concerned about logic and sensitive to its breakdown in everyday life, they often annoy friends by asking them to rephrase their questions more logically....
Until now computer experts could only communicate with their machines in one of 1,700 special languages, such as COBOL (Common Business Oriented Language), Fortran (Formula Translation), MAD (Michigan Algorithmic Decoder) and JOVIAL (Jules's Own Version of the International Algebraic Language). All of them are bewildering mixtures that only the initiated can decipher. Now some computers have reached the point where they can nearly understand—and reply in—plain English. The new Honeywell 20 understands a language similar enough to English so that an engineer can give it written instructions without consulting a programmer. The day is clearly coming when most computers will be able to talk back.
... Each week, the Government estimates, some 35,000 U.S. workers lose or change their jobs because of the advance of automation. There are also thousands more who, except for automation, would have been hired for such jobs. If U.S. industry were to automate its factories to the extent that is now possible—not to speak of the new possibilities opening up each year—millions of jobs would be eliminated. Obviously, American society will have to undergo some major economic and social changes if those displaced by machines are to lead productive lives.
Men such as IBM Economist Joseph Froomkin feel that automation will eventually bring about a 20-hour work week, perhaps within a century, thus creating a mass leisure class. Some of the more radical prophets foresee the time when as little as 2% of the work force will be employed, warn that the whole concept of people as producers of goods and services will become obsolete as automation advances. Even the most moderate estimates of automation's progress show that millions of people will have to adjust to leisurely, "nonfunctional" lives, a switch that will entail both an economic wrench and a severe test of the deeply ingrained ethic that work is the good and necessary calling of man...
... Many scientists hope that in time the computer will allow man to return to the Hellenic concept of leisure, in which the Greeks had time to cultivate their minds and improve their environment while slaves did all the labor. The slaves, in modern Hellenism, would be the computers...
... The computer has proved that many management decisions are routine and repetitive and can be handled nicely by a machine. Result: many of the middle management jobs of today will go to computers that can do just about everything but make a pass at a secretary...
... What it cannot do is to look upon two human faces and tell which is male and which is female, or remember what it did for Christmas five years ago." Bellman might get an argument about that from some computermen, but his point is valid...
... Most scientists now agree that too much was made in the early days of the apparent similarities between computers and the human brain. The vacuum tubes and transistors of computers were easy to compare to the brain's neurons—but the comparison has limited validity. "There is a crude similarity," says Honeywell's Bloch, "but the machine would be at about the level of an amoeba."... eventually the idea that a machine has humanlike intelligence will become part of folklore...
... In the years to come, computers will be able to converse with men, will themselves run supermarkets and laboratories, will help to find cures for man's diseases, and will automatically translate foreign languages on worldwide TV relayed by satellite. Optical scanning devices, already in operation in some companies, will eventually enable computers to gobble up all kinds of information visually. The machines will then be able to memorize and store whole libraries, in effect acquiring matchless classical and scientific educations by capturing all the knowledge to which man is heir....
... computers will eventually become as close to everyday life as the telephone—a sort of public utility of information...
... the computer is already upsetting old patterns of life, challenging accepted concepts, raising new specters to be conquered. Years from now man will look back on these days as the beginning of a dramatic extension of his power over his environment, an age in which technology began to recast human society. In the long run, the computer is not so much a challenge to man as a challenge for him: a triumph of technology to be developed, subdued and put to constantly increasing use.
