Monday, October 04, 2010

Verizon scam: Emergent fraud earns a fine

This is an old and universal cell phone scam, but somehow Verizon got caught ...
Verizon Wireless to Pay Refunds for Data Charges -
... Verizon Wireless will pay up to $90 million to 15 million cellphone customers who were wrongly charged, one of the largest-ever refunds by a telecommunications company...
I wonder if David Pogue's Nov 2009 NYT column played  a role in the settlement. Maybe AT&T will refund me the $5/month I pay to block my son from inadvertent data access.

I'm sure Verizon will still money on the deal, especially after they write off the cost of the refund. (There's no wrongdoing, it's all an accident, so they can write it off).  I'm reasonably sure they never explicitly planned this fraud, it was simply a happy accident.

See also:

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