Friday, July 11, 2008

Even Apple’s discussion servers are crushed …

Apple’s iPhone authentication service is down. dotMac is down. MobileMe is up and down.

To add insult to injury, even Apple’s discussion servers are down.

Apple - Support - Discussions

We'll be back soon.

In an ideal world, Apple would do some post-mortem analysis of their culture and commit themselves to being a high-reliability organization.

In the real world, we shouldn’t expect Apple to deliver mission-critical services. It’s not what they do.

8/4/08: I don't expect Apple has really reformed, but I'll give them credit for some soul searching.

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