Sunday, July 06, 2008

When you don't know why someone does something ...

When you don't know why someone does something, assume the result is the intent.

Ok, so this sounds pretty stupid.

Try it.

When someone does something that seems boneheaded or obstinate, and either they can't explain their behavior or their explanation isn't credible, try assuming the result is the intent.

Then work backwards to understand the actor.

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