Good news from Sudan

The Onion | Well, I Guess That Genocide In Sudan Must've Worked Itself Out On Its Own

...Not that I wanted to be an alarmist, but when I first heard about the Darfur conflict, I thought to myself, "Uh oh! Sounds like another massive ethnic cleansing, not unlike Bosnia and Rwanda!" Those genocides sure were unfathomable! And not only because of the inhumanity of the acts, either—the blind indifference with which the world allowed the killings to continue unchecked was upsetting, too.

Well, someone must've invaded or overthrown a corrupt government or something like that. I know it wasn't the U.S., though. I may not be all that up on current events, but I do follow the news enough to know when my own country attacks another country. Maybe it was one of those genocides that solves itself without substantive international intervention. Well, that's one less horrific reality of modern geopolitics hanging over our heads!

Good thing, 'cause for a while there, it seemed like the Sudan situation was pretty serious, especially when both President Bush and Sen. Kerry talked about it in the presidential debates. Heck, that the Darfur conflict qualified as genocide was practically the only thing they agreed on! So, if both presidential candidates acknowledged on TV that genocide was taking place, it's pretty safe to assume that someone stepped in before more innocent victims were systematically butchered. Right?

What a great turn of events! Frankly, I'm relieved that all the horror, death, and human agony is over. I mean, after all those reports of ongoing murder, rape, and looting, I confess I was a little surprised when I didn't hear much more about it, beyond some international sanctions and aid packages. Ah, but what's the point in belaboring the grisly details? Why go on and on about which paramilitary militias were killing and raping which women and children? The important thing is that the conflict's apparently over.

Evidently, the hatred has been healed, peace has been restored, and the perpetrators of this unimaginable crime have been brought to justice. It sure is good to know it all must've turned out all right. It's like they say: No news is good news! Right?

Even I can't bring myself to read Kristoff's editorials any more. What exactly does he think we can do? Impeach Bush? I wish.

Another step in the march: a synthetic virus combining features of HIV and Ebola

BBC NEWS | Health | HIV and Ebola lung disease 'cure'

Creating a synthetic virus that combines the most "cunning" adaptations of two fabulously notorious pathogens to treat a horrible genetic disorder -- yes, that's a step in the "march".

It feels like the biological equivalent of juggling antimatter. What will the world be like when a high school student in southern China or northern Maine can play these games? Tough enough to be an adolescent in a world of lightweight high velocity hand guns ...

Gordon's Notes: Why the name change?

Gordon's Notes

This blog has, I assume, a pretty small regular readership. Some persons, however, may wonder what happened to the old name of the blog. Has the author been replaced? Has he changed his name?

No and no, but I am shifting to a less public web profile. I'd rather it not be trivially easy for casual business colleagues to enter my name in Google and be instantly exposed to my hobby of unread opinionating. With the changes I'm making here I expect that over the next few months search engines will gradually cease to identify my "true" name with these writings. For now "John Gordon" will do as a nom-de-plume (Google has 141,000 hits on that string; it's not an identifying string!).

Since my name can be inferred from the URL of this blog, I'm hardly being anonymous -- but search engines don't match search strings against URLs. I may change the URL eventually, but there's no great hurry.

MacTel: It's a Palladium kind of world

Put your tinfoil hat on!

I've been reviewing some excellent OS X commentary (Best analyses on Apple's MacTel switch), and I think this is ultimately all about Palladium. Apple wouldn't have switched if the G5 had worked as intended, but I think Palladium was a big factor in why IBM couldn't justify investing further in the non-Intel personal computer marketplace. More in the above link, where I add my comments as an update to the initial post.

Bloglines top links: what bloggers are linking too

Bloglines | Most Popular Links

I may add this to my news page links.

Update: Maybe not. It's kind of boring, actually. Hmm. That's not a commentary on blogs like this, is it?

Know the currents - teach your children to ride the rip

Stalking a Killer That Lurks a Few Feet Offshore - New York Times

Something to teach your children:

Usually rip currents are narrow. But sometimes, according to the National Weather Service, they can be hundreds of yards wide. And although they usually run out of steam just beyond the breakers, they may carry swimmers hundreds of yards offshore.

Rip currents form when wind, wave and beach conditions combine to push up water on the beach so that when it flows back out to sea a large volume is squeezed into a relatively narrow passage at a low place in a sandbar, perhaps, or under a pier. A result is a swath of fast-moving water that cuts across the surf zone, where waves are breaking, carrying sand, seaweed and, sometimes, swimmers with it.

Savvy surfers rely on rip currents for free rides beyond the surf zone. But unwary bathers may wade into the water only to find themselves suddenly swept away. If they keep their heads and swim across the current, parallel to shore, they can escape its grip and make their way back to the beach.

They can carry a swimmer pretty far from shore (beyond the breakers), and they can take some time to swim clear of, but they don't pull swimmers down. A good swimmer can swim across the current and/or ride the current until it dissipates -- then swim in a bit away from the path of the current.

Spyware: Hewlett-Packard and the HP 1012

Spyware is everywhere. Sure it's a part of various scams, but it shows up in commercial software as well.

I bought an HP LaserJet 1012 for my 75 yo mother. She's been frustrated with cheap inkjet printers that never work for her (she prints so infrequently the cartridges clog or expire); I wanted something I could setup and forget about. The LJ1012 costs $175 to $200 or so, is utterly quiet and pretty compact, has a flat paper tray, is quite simple, and ought to do the trick for the next 5-10 years. So far, I'm pleased.

But it does include spyware. The driver installation installs a "reminder" utility on the sly. It pops up every two weeks and recommends buying printer supplies. True, it comes with an uninstaller and one can turn off the reminders without uninstalling, but it is fundamentally marketing software installed without my awareness that provides me no benefit. By some definitions, that's spyware.

It's hard to resist such the temptations that the act of installation offers a vendor.

After you install your HP 1012, uninstall the nagware.

Best analysis on Apple's MacTel switch (OS X on x86, aka OS X86)

Apple shifts to Intel: what is all the fuss about? | The Register

The Register is improving. I have to add them back to my bloglines subscription. This is the best analysis I've read thus far on the OS X IBM -> Intel switch (My preferred name: OS X86). The conclusion is pretty upbeat. I think Apple will have a bad year for PowerBook and Tower sales, but some of that business will divert to iMac (if only they had a reassuring fix for the heating problem, but that's why they're going to Intel) and Mac Mini sales. I do expect their stock to take a serious hit, but they have money in the bank. It's not a happy move, but they didn't have much choice.

This commentary is pretty good too. The claim is that Apple will outsource almost all of its manufacturing to Intel, presumably retaining their design expertise and (of course) the OS. One wonders then if Apple will allow Intel to sell Apple's sophisticated designs as Windows machines -- for a price of course. Such machines would emulate Apple's 'stealth' strategy, if purchased via Intel there might be an option to 'switch' the buyers with a second sell of the OS. I think it very unlikely, however, that Apple would allow any old PC vendor to run OS X. They'll have lots of ways to prevent that from happening.

Update: My own thoughts: ... and one Palladium to rule them.

I've posted previously about Intel's Palladium and DRM. Palladium binds a computer's identity to all of its transactions [1], and allows enforcement of very powerful Digital Rights Management. There exists a possible American and Chinese future in which it's quite legal to own a machine gun (a pathetic toy really, good only for killing a few people) but utterly illegal to own a non-Palladium computer. Palladium is where Homeland Security (security), Corporate America (security), healtchare industries (security) and Hollywood (entertainment) agree completely; it will be mandated one day for all corporate and governmental computer purchases. It will be required, eventually, for iTunes like distribution of high-definition movies and entertainment.

All of them. Intel owns Palladium. It could be forced to share it, but for now they control it.

Palladium, under some other name, is the future.

Ultimately, I think this decision is really about Palladium.

It will be interesting to see what Cringely writes.

[1] Binding a person to the transactions is more challenging. Palladium technology could be used to mandate biometric identification, but that's a weaker link.

No classic on Intel Macs

Daring Fireball: Classic Not Supported on Intel-Based Macs:

Quite a bit of children's educational software is still only available for classic. The emulation layer for Mac Intel appears to emulate a G3, so no AltiVec emulation either.

This is a very dangerous time for Apple. I would not want to be holding shares now; their sales will drop quite severely until we learn what the new machines will bring.

Computer Quiz: why would moving a PCI card cause attached hard drives to fail?

The saga of the failing Vantec was passing into memory. It was time to hook it up to my system again. Alas, the IDE cable didn't quite reach (old story). I had to move the drive controller (Paradise IDE card) to a slot closer to the top of my case. A simple procedure.

All was well. I started my backup. My system locked up completely. Not even a blue screen. What was going on?

At first it seemed the problem was Retrospect; it causes me much pain. I tried my favorite disk diagnostic -- running a defrag utility. Started ok. Next morning -- locked up. Was the drive overheating in the new location? Had I bent a pin? Was the IDE cable bad? Did the card not like the new slot? Was it another Norton Antivirus fiasco? Since drive letters had changed, had that cased a problem (I had the swap file on one of the secondary drives) with XP?

I remembered my XP admin events tool. There I saw these fatal errors:

- The device, \Device\Scsi\ultra1, did not respond within the timeout period. (XP treats the Paradise IDE controller as a SCSI controller.)
- An error was detected on device \Device\Harddisk2\D during a paging operation. (that's because of my swap file)

Hardware? Overheating? Software? Two long nights and a new air condition installation before I figured it out.

When you move a PCI Card in Windows, XP loads new device drivers for it (just as XP still loads drivers when you move your printer's USB cable from one port to another). In the old days XP loaded a copy of the current drivers. Post SP2 XP loads, it seems, the latest signed drivers. The signed drivers for this IDE card don't support large (>135 GB drives); I'd previously updated to the vendor's unsigned drivers. I forced XP to install the new drivers (you have choose the manual install by location, XP SP2 refuses to install unsigned drivers by any other means).

Problem solved.

And some people think TV shows are responsible for stressed brains and elevated IQ. I don't know how I figured this one out.

Newsweek's Baghdad bureau chief: It's bad in Iraq

Good Intentions Gone Bad - Newsweek World News - MSNBC.com

This reminds me of the letter home from the WSJ correspondent that contradicted what her own newspaper was publishing.

June 13 issue - Two years ago I went to Iraq as an unabashed believer in toppling Saddam Hussein. I knew his regime well from previous visits; WMDs or no, ridding the world of Saddam would surely be for the best, and America's good intentions would carry the day. What went wrong? A lot, but the biggest turning point was the Abu Ghraib scandal. Since April 2004 the liberation of Iraq has become a desperate exercise in damage control. The abuse of prisoners at Abu Ghraib alienated a broad swath of the Iraqi public. On top of that, it didn't work. There is no evidence that all the mistreatment and humiliation saved a single American life or led to the capture of any major terrorist, despite claims by the military that the prison produced "actionable intelligence."

The most shocking thing about Abu Ghraib was not the behavior of U.S. troops, but the incompetence of their leaders. Against the conduct of the Lynndie Englands and the Charles Graners, I'll gladly set the honesty and courage of Specialist Joseph Darby, the young MP who reported the abuse. A few soldiers will always do bad things. That's why you need competent officers, who know what the men and women under their command are capable of—and make sure it doesn't happen.

Living and working in Iraq, it's hard not to succumb to despair. At last count America has pumped at least $7 billion into reconstruction projects, with little to show for it but the hostility of ordinary Iraqis, who still have an 18 percent unemployment rate. Most of the cash goes to U.S. contractors who spend much of it on personal security. Basic services like electricity, water and sewers still aren't up to prewar levels. Electricity is especially vital in a country where summer temperatures commonly reach 125 degrees Fahrenheit. Yet only 15 percent of Iraqis have reliable electrical service. In the capital, where it counts most, it's only 4 percent.

The most powerful army in human history can't even protect a two-mile stretch of road. The Airport Highway connects both the international airport and Baghdad's main American military base, Camp Victory, to the city center. At night U.S. troops secure the road for the use of dignitaries; they close it to traffic and shoot at any unauthorized vehicles. More troops and more helicopters could help make the whole country safer. Instead the Pentagon has been drawing down the number of helicopters. And America never deployed nearly enough soldiers. They couldn't stop the orgy of looting that followed Saddam's fall. Now their primary mission is self-defense at any cost—which only deepens Iraqis' resentment.

The four-square-mile Green Zone, the one place in Baghdad where foreigners are reasonably safe, could be a showcase of American values and abilities. Instead the American enclave is a trash-strewn wasteland of Mad Max-style fortifications. The traffic lights don't work because no one has bothered to fix them. The garbage rarely gets collected. Some of the worst ambassadors in U.S. history are the GIs at the Green Zone's checkpoints. They've repeatedly punched Iraqi ministers, accidentally shot at visiting dignitaries and behave (even on good days) with all the courtesy of nightclub bouncers—to Americans and Iraqis alike. Not that U.S. soldiers in Iraq have much to smile about. They're overworked, much ignored on the home front and widely despised in Iraq, with little to look forward to but the distant end of their tours—and in most cases, another tour soon to follow. Many are reservists who, when they get home, often face the wreckage of careers and family.

I can't say how it will end. Iraq now has an elected government, popular at least among Shiites and Kurds, who give it strong approval ratings. There's even some hope that the Sunni minority will join the constitutional process. Iraqi security forces continue to get better trained and equipped. But Iraqis have such a long way to go, and there are so many ways for things to get even worse. I'm not one of those who think America should pull out immediately. There's no real choice but to stay, probably for many years to come. The question isn't "When will America pull out?"; it's "How bad a mess can we afford to leave behind?" All I can say is this: last one out, please turn on the lights.

Will a volunteer army fight the Forever War?

US Officers Plot Exit Strategy from the Open-Ended 'War on Terror' (LA Times 5/22)

The Forever War was a classic science fiction story:

Yet Tuohey, who was promoted to captain upon returning to Ft. Hood, said he was not sure whether he would stay in the Army when his commitment ended next year. He said he was tempted to work on Wall Street.

It's not the money he's after. It's the fact that an Army that was gutted after the Cold War was promising him a future of perpetual deployments fighting a war that could last for decades.

That is not a future he is sure he can commit to.

"What's the end point?" he asked. "When do you declare victory?"

The LA Times article goes beyond the well known problems with recruiting high school graduates to the potentially more severe problem of retaining young officers. These officers are reasonably comfortable with their mission and their command, but they can't face repeated counter-insurgency deployments. They article doesn't go into why, but I assume that most rational warriors have one or two of these types of engagements in them -- but not an unending variety. (I don't believe I could manage one of them, myself).

Internal exile: the fate of those who fall

In a Transparent Society those who carry the scarlet letter are doomed to internal exile:

Barred From the Long Haul - New York Times

... Requiring drivers to have background checks before receiving hazardous material certifications makes perfect sense. But the law, as interpreted by the Transportation Security Administration, singles out law-abiding ex-offenders whose criminal records have nothing to do with terrorism or national security. The new rules, which went into effect at the end of May, could potentially worsen a national trucking shortage and kill off valuable training programs that bring former convicts back into the work force by teaching them to drive trucks and helping them obtain the necessary licenses.

A local paper ran an article in the same theme today. We seem to be flying by the 1950s towards the 1630s.

I never thought I'd see the day when I really missed Newt Gingrich. By comparison to the puritan troglodytes who rule us now Newt was a paragon of reason and thoughtfulness.

Fixing Consumer Reports: what would I do?

I wrote earlier about where I think Consumer Reports is failing to deliver value: Faughnan's Notes: Consumer Reports: the paradox of a consumer organization that hates its customers.

So what would I do if I ran the place? (I'm sure you're keen to know.) Well, if it were possible to provide CR with feedback, this is the plan I'd propose. (Maybe someone else will create this business?).

1. Launch a new initiative called 'Quality First'. Plan a marketing campaign around it.

2. Quality First has two components, one for cooperating companies, the other for all the rest.

2a. Cooperating Companies: The Quality Audit
- cooperating vendors agree to provide an auditing firm with the data they have on return rates, defect rates, service satisfaction, etc. They agree to survey customers who have service done on their satisfaction with the work. They agree to participate in staged service calls run by consumer reports.
- cooperating vendors get special placement in all CR reports. They are 'Quality First Gold Members'. All ratings of all products have a new column called 'Quality Gold'; participants get a check, others don't. Quality Gold members get a separate call out rating.
- in Phase II of the program participation in the Quality Audit, and the 'Quality Ranking (see 2b) become important factors in overall rankings.

2b. Non-cooperating companies: Quality Ranking Estimated
- non-participating vendors don't get the Quality Gold benefits.
- non-participating vendors still get quality estimates done by reviewing Amazon user reports, web complaint sites, CR member surveys, etc. When in doubt they get low quality rankings. If they don't like it, they can join the Gold program. Complaints must be weighted by sales volume of course.

3. Quality Rankings
- Quality rankings are calculated based on warrantee periods, service records and surveys. They become a strongly weighted part of product rankings.

There, I've done CR's business plan for them. If they take it, it could revitalize their business. Too bad there's no way to send it to them!

Consumer Reports: the paradox of a consumer organization that hates its customers

Consumer Reports Ratings and recommendations available at ConsumerReports.org

This would be funny, if it weren't so irritating. I think there are broader lessons here than a single dysfunctional company. Many of us feel the pain of "brand reputation and quality" in a world where price competition is severe and consumers are overwhelmed with choices and making consistently "wrong" (IMHO) value decisions. Consider the story of Consumer Reports and my quest for a reliable air conditioner.

Consumer Reports is an old (once non-profit?) consumer oriented organization. It's not ad supported, I pay to get access to their web site. I went there looking for a quality of service and repair record information on air conditioners [1]. It might be there, but I couldn't find it. So I decided I was annoyed enough to send them some feedback.

So I find it quite amazing that, after 15 minutes of searching, I couldn't find any way to send them feedback on CR's services [1]. Maybe it's there, but it's professionally hidden (they've outsourced their web support to a separate company). I gave up. I expect that kind of thing from Amazon.com, but from Consumer Reports?

Did they get bought out by a some evil entity? Alas, the more likely explanation is that they're far more interested in their newly launched health services rating and education program than they are in providing the services I'm interested in. I suspect a deeply introspective and dysfunctional service company in a non-competitive niche. I wish they'd provide the services I need, but they so dominate this niche that I'm probably still better off paying for the crummy service they provide.

Of course give me an alternative and I'll be gone in a heartbeat ...

Quality of Consumer Reports and their outsourced customer support operation. Quality of Samsung air conditioners. Quality of Best Buy and their outsourced repair services. Getting data and providing feedback. It's a theme.

---

[1] The feedback was that I don't care about 'air conditioner' test attributes as much as I care about reliability records and quality of service; CR doesn't provide the key data I want. In this case we'd bought a highly rated Samsung air conditioner from Best Buy. It worked for about a year, then it apparently lost coolant. We had it serviced under warrantee by a Best Buy contractor, after a one week repair, and upon later reinstallation, it still doesn't work. We don't have time to waste on this stuff, so we wrote off both Best Buy and Samsung (sorry guys, you only get one chance to deeply annoy us). I went to CR looking for some repair and service measures and couldn't find them. No wonder vendors don't bother to invest in quality!

Update 6/5: To be fair to CR, I wrote out a business plan for their recovery. In a not-unrelated event, today at the gym my one year old delicately handled SONY walkman died on me. I'm replacing it for now with a much abused "Jensen" device that I bought at a garage sale, it was made in China perhaps 8 years ago. Grr. The aggravation of disposable devices is never-ending.