BBC NEWS | Americas | US abortion rights in the balance?
Update 12/4/05: This was an accidental post, I'd meant to put it in as a draft and edit it later. Nonetheless, it (oddly enough) received a comment, which was quite well written. I recommend clicking the comment link and reading Pidgas' post.
I thought the BBC news article was pretty well done, though the title is misleading -- as Pidgas suggests. It's Roe vs. Wade that may fall in the next year or so. As I've noted elsewhere the growth of genetic testing, and the desire of American parents for genetically optimal children, will enure continued use of abortion across all economic, cultural, and religious groups.
The more interesting question is whether the GOP really wants to defeat Roe vs. Wade. I rather suspect they'd hate to win that fight. It wouldn't end abortion, but it would cause them a great deal of political misery as the abortion fight moved into the legislature (where it does belong).
On the other hand, I suspect the Dems have finally recognized that Roe is a fight they can't win. It's an albatross for the Dems and funding stream for the GOP; the best strategy is to sit back and watch the GOP go into panic mode as victory becomes inevitable.
Tuesday, November 29, 2005
Earth belongs to the bugs
To a first approximation earth is the world of the archaebacteria. To a second approximation it is the world of the bugs:
A Pair of Wings Took Evolving Insects on a Nonstop Flight to Domination - New York Times - Carl ZimmerCarl Zimmer's blog is fantastic, btw.
A little over 400 million years ago, their six-legged ancestors came out of the water onto dry land. They have evolved into an estimated five million living species - dwarfing the diversity of all other animals combined. Even if you throw in all the known species of plants, fungi and protozoans, insects still win.
Insects are also a success in terms of sheer biomass. Put all of the insects on a giant scale, and they will outweigh all other animals, whales and elephants included.
And insects are also ecologically essential. If all humans decided to leave for Mars, taking all the vertebrates with them, the disruption to life on Earth would be incomparably less than the catastrophe that would ensue if insects disappeared. Forests would probably collapse, rivers and oceans would be poisoned, and many other animals would starve...
Monday, November 28, 2005
Google, privacy, and outsourcing Total Information Awareness
The NYT has an OpEd on Google's privacy policies. There are no surprises there; one should always assume anything done online is public knowledge. Only the very sophisticated have any privacy now, and even they may be tracked by textual analysis software that can match text to identity based on idiosyncracies of expression (and, presumably, of thought -- giving new meaning to the concept of "thought police").
In general, privacy is very 20th century. I tried to fight this, but eventually I realized this was a losing battle -- especially after 9/11. Humans lived most of our existence in small communities with very little privacy; that is the world we've returned to.
There was one slightly interesting point raised in the article, though in reality it has little to do with Google:
Google isn't an outsourcing tool for the TIA project, but it the Patriot Act has made Google and other online services unwitting accomplices.
Will Americans' ever catch on? Not if the media continues to completely miss the real story. I'm saddened and amused to read of privacy legislation that targets government rather than corporations. Really, it's a total waste of paper.
If Americans did catch on, what could be done? We can't stop TIA now, privacy really is history. We could, however, make the corporations implementing TIA and other programs legally liable for errors. If we don't learn lessons of the utterly incompetent 'do not fly' list program, thousands of Americans will be injured by these outsourced program. We will then be living in Gilliam's Brazil.
In general, privacy is very 20th century. I tried to fight this, but eventually I realized this was a losing battle -- especially after 9/11. Humans lived most of our existence in small communities with very little privacy; that is the world we've returned to.
There was one slightly interesting point raised in the article, though in reality it has little to do with Google:
What Google Should Roll Out Next: A Privacy Upgrade - New York TimesThis is not new, in fact even I've written about this over the past few years. The Feds discovered during the 90s that the best way to deal with inconvenient legislation was to route around it by outsourcing key functions; the FBI in particular outsourced many of their information gathering functions in the 90s. More recently, of course, our wonderous government has routed around inconvenient prohibitions by outsourcing torture. In the same manner Poindexter's "Total Information Awareness" didn't "disappear" (silly idea), it merely changed names and was outsourced.
The government can gain access to Google's data storehouse simply by presenting a valid warrant or subpoena. Under the Patriot Act, Google may not be able to tell users when it hands over their searches or e-mail messages. If the federal government announced plans to directly collect the sort of data Google does, there would be an uproar - in fact there was in 2003, when the Pentagon announced its Total Information Awareness program, which was quickly shut down.
Google isn't an outsourcing tool for the TIA project, but it the Patriot Act has made Google and other online services unwitting accomplices.
Will Americans' ever catch on? Not if the media continues to completely miss the real story. I'm saddened and amused to read of privacy legislation that targets government rather than corporations. Really, it's a total waste of paper.
If Americans did catch on, what could be done? We can't stop TIA now, privacy really is history. We could, however, make the corporations implementing TIA and other programs legally liable for errors. If we don't learn lessons of the utterly incompetent 'do not fly' list program, thousands of Americans will be injured by these outsourced program. We will then be living in Gilliam's Brazil.
The singularity and why you should be very nice to your children
Like most geeks, I have a bit of an interest in 'The Singularity' (insert appropriate theme music). I don't buy Kurzweil's thesis that we boomers will all be uploaded (Eternity plagued by the boomers? Lord help us all); but I can just barely imagine that today's children might live a lot longer than I will. So it was interesting to read this interview with Siggi, a German gentleman of roughly my age:
Also, be nice to your children. To paraphrase an old Pat Benatar song: "Hell is for the parents of vengeful post-singular children". Ok, so that needs work.
PS. I think it's a part of Mormon theology that when one is 'saved', one can retroactively 'save' all of one's ancestors. Maybe that could be worked into the story ...
The World According to SiggiI commented recently on Brin's blog that I thought a similar theme could be turned into a neat short science fiction story. Who would want to digitally resurrect a deceased boomer? Well, the boomer's children might be so motivated. So if you want your digital doppelganger to bear any resemblance to yourself, be sure to leave lots of artifacts .... :-).
Talking about immortality, do you think the information tracks we’re leaving online will be resulting in an infinite life of sorts? Or is this accelerating our decay and we’d fare better engraving our thoughts into stone?
Assuming the storage media won’t be failing on us, we’ll have many tracks be around for a long, long time. One day this will make it possible to reconstruct a person up to a certain point. Considering that you can only hope for many of the teen bloggers to never stop blogging. Paradoxically enough that’s the opposite of what you feel when you’re reading them.
Also, be nice to your children. To paraphrase an old Pat Benatar song: "Hell is for the parents of vengeful post-singular children". Ok, so that needs work.
PS. I think it's a part of Mormon theology that when one is 'saved', one can retroactively 'save' all of one's ancestors. Maybe that could be worked into the story ...
Freedom, China and a suggestion for young American -- volunteer editors
Kaikaisagirl of Harbin, China was reading Gordon's Notes (she'd searched blogs for English language comments on Harbim). She added a comment to my posting on the Harbin benzene spill. We've corresponded via the blog comments and recently she updated her blogger profile: Kaikaisagirl (she is). Her recent comments provide an interesting perspective on the 'new old world', China reborn (I edited lightly):
Once upon a time (1982), in another life, I was peripherally associated with long forgotten minor Montreal based Chinese dissident movement called "China Spring". I have a vague sense, from then and now, that the Chinese government distinguishes between activism among intellectuals and activism that involves the masses. The former is sometimes permitted, but the latter is dangerous.
China is an exciting nation. It is easy to be overwhelmed by the challenges we and China face, particularly when America is led by incompetents. Still, words from Harbin cannot help but be encouraging. There is hope.
I hope Kaikaigirl does continue to post to her english blog. I've added it to my feeds. It's very hard to post in a foreign language; I wonder if there's a role in these types of international blogs for 'local language editors'; native speakers who could lessen the burden of english grammatical and stylistic quirks. I wouldn't be surprised to see something like this evolve. It would be a real contribution that smart American high school students could provide, and it wouldn't look bad on a college application either.
It's totally safe to post whatever I like in English on a foreign website ... I don't have the habit of writing a blog, especially an English blog. I have to try very hard to write an article readable to native speakers on an English blog site, every time I finish an English article, I find it flat and void :(I hope Kaikaisagirl is right that she can post these things in an English language blog. Reading between the lines it seems that one can be a bit of an activist in English outside of China.
I'm raised in China; it's hard for any Chinese to have an excess interests in politics. A lot of people, like me, do care about what's going on domestically and internationally, but to be safe you can't become an activist in China...
... Harbin is not as bad as it sounds in the news, maybe it's because I live on campus. People have so many inconveniences without tap water. Although it will resume this evening, most of us still are skeptical of the water quality since benzene is difficult to get rid of -- and we don't trust the government.
Once upon a time (1982), in another life, I was peripherally associated with long forgotten minor Montreal based Chinese dissident movement called "China Spring". I have a vague sense, from then and now, that the Chinese government distinguishes between activism among intellectuals and activism that involves the masses. The former is sometimes permitted, but the latter is dangerous.
China is an exciting nation. It is easy to be overwhelmed by the challenges we and China face, particularly when America is led by incompetents. Still, words from Harbin cannot help but be encouraging. There is hope.
I hope Kaikaigirl does continue to post to her english blog. I've added it to my feeds. It's very hard to post in a foreign language; I wonder if there's a role in these types of international blogs for 'local language editors'; native speakers who could lessen the burden of english grammatical and stylistic quirks. I wouldn't be surprised to see something like this evolve. It would be a real contribution that smart American high school students could provide, and it wouldn't look bad on a college application either.
Olaf Stapledon - forgotten visionary
Metafilter has an excellent note on "Olaf Stapledon: The Star Maker". The links are well worth visiting. Stapledon was a WW I veteran, and a contemporary of CS Lewis and Tolkien. All of them spent much of their lives reacting to the hell of 'the great war'.
Sunday, November 27, 2005
Schneier on Security: Want to steal the identity of a Janus Mutual Fund holder?
If I held any Janus mutual fund shares I'd be writing them an letter ...
Perhaps the pasting they are now receiving will cause others to change their operating procedures.
Schneier on Security: Vote Someone Else's SharesThis amount of information suffices for much identity theft. Schneier (and I) am right to spread the news. In the absence of any governmental action, we need to expose the staggering failures of these companies to implement even trivial security measures. I am sure Janus isn't the only mutual fund to make this mistake.
If you have a valid proxy number, you can add 1300 to the number to get another valid proxy number. Once entered, you get another person's name, address, and account number at Janus! You could then vote their shares too.
Perhaps the pasting they are now receiving will cause others to change their operating procedures.
The "better bicycle" approach to avoiding identity theft
The best way to prevent bicycle theft, is the "better lock"/"better bicycle" approach. No bike lock is invincible, so put your bike next to a better bike with an inferior lock (dings in the paint helps with being a less better bike btw, bike thieves are usually idiots). This is the same idea as how to outrun a bear -- just be faster than the guy next to you.
To that end, Hoofnagle (link via Schneier, god of security) has listed various measures one can take to make identity theft harder: EPIC West: Electronic Privacy Information Center West Coast Office: Hoofnagle's Consumer Privacy Top 10.
Implement these and the thieves will take your neighbors identity instead. This would be wonderful if your neighbor was, say, a US senator. (Note to Senators: Schneier says we need to make identity theft very expensive for banks -- then it will end. I believe that too.)
I'm impressed with the list. Most of them were new to me, and most are easy to apply. Recommended!
To that end, Hoofnagle (link via Schneier, god of security) has listed various measures one can take to make identity theft harder: EPIC West: Electronic Privacy Information Center West Coast Office: Hoofnagle's Consumer Privacy Top 10.
Implement these and the thieves will take your neighbors identity instead. This would be wonderful if your neighbor was, say, a US senator. (Note to Senators: Schneier says we need to make identity theft very expensive for banks -- then it will end. I believe that too.)
I'm impressed with the list. Most of them were new to me, and most are easy to apply. Recommended!
Saturday, November 26, 2005
American corruption: Is Abramoff a tipping point?
American governance was very corrupt towards the end of the 19th century; during the so-called Gilded Age. Taft is one of the few presidents that may have been worse than George Bush. (I think Jackson was also worse, so GWB is only #3 -- he did pass Nixon though.) Things turned around fairly dramatically under Teddy Rosevelt and the trust busters. But these things go in cycles ...
We've been in a bad spot since Reagan; Carter was the last genuinely honest President. (Clinton was infinitely better than Bush, but no bastion of integrity). I used to support the Concord coalition, but about 15 years ago it became apparent that we weren't going to be able to deal with our budget issues honestly until we dealt with the growing corruption in American politics. Tim Penny, a former Minnesota Representative, has spoken well on this topic, as has, of course, John McCain and Russ Feingold. Mostly, however, both Democrats and Republicans have been silent. Corruption is now the only bipartisan consensus.
But ... what about the Abramoff Affair?. If the Plame Affair is really about Cheney and the corruption of power, the Abramoff affair is about plain old bribery and corruption. Nothing new, only more brutal and direct than we're accustomed too. Mysteriously, for some unfathomable reason, Abramoff seems to have crossed some sort of line (emphases mine):
We've been in a bad spot since Reagan; Carter was the last genuinely honest President. (Clinton was infinitely better than Bush, but no bastion of integrity). I used to support the Concord coalition, but about 15 years ago it became apparent that we weren't going to be able to deal with our budget issues honestly until we dealt with the growing corruption in American politics. Tim Penny, a former Minnesota Representative, has spoken well on this topic, as has, of course, John McCain and Russ Feingold. Mostly, however, both Democrats and Republicans have been silent. Corruption is now the only bipartisan consensus.
But ... what about the Abramoff Affair?. If the Plame Affair is really about Cheney and the corruption of power, the Abramoff affair is about plain old bribery and corruption. Nothing new, only more brutal and direct than we're accustomed too. Mysteriously, for some unfathomable reason, Abramoff seems to have crossed some sort of line (emphases mine):
Lawmakers Under Scrutiny in Probe of Lobbyist (Washington Post)Does Abramoff represent a tipping point, or will any reform effort prove premature? I'm betting we won't see any real reform succeed under the Bush administration. Put my money on "no tipping point yet". Even if the US does move down the reform road, Italy is a sobering example of how unpredictable reform can be -- they took a huge step forward in the 90s, but then elected Berlusconi -- a man who makes Abramoff seem chaste.
The Justice Department's wide-ranging investigation of former lobbyist Jack Abramoff has entered a highly active phase as prosecutors are beginning to move on evidence pointing to possible corruption in Congress and executive branch agencies, lawyers involved in the case said.
Prosecutors have already told one lawmaker, Rep. Robert W. Ney (R-Ohio), and his former chief of staff that they are preparing a possible bribery case against them, according to two sources knowledgeable about the matter who spoke on the condition of anonymity.
The 35 to 40 investigators and prosecutors on the Abramoff case are focused on at least half a dozen members of Congress, lawyers and others close to the probe said. The investigators are looking at payments made by Abramoff and his colleagues to the wives of some lawmakers and at actions taken by senior Capitol Hill aides, some of whom went to work for Abramoff at the law firm Greenberg Traurig LLP, lawyers and others familiar with the probe said.
Former House majority leader Tom DeLay (R), now facing separate campaign finance charges in his home state of Texas, is one of the members under scrutiny, the sources said. Sen. Conrad Burns (R-Mont.), Rep. John T. Doolittle (R-Calif.) and other members of Congress involved with Indian affairs, one of Abramoff's key areas of interest, are also said to be among them.
Prosecutions and plea deals have become more likely, the lawyers said, now that Abramoff's former partner -- public relations executive Michael Scanlon -- has agreed to plead guilty to conspiracy and to testify about gifts that he and his K Street colleagues showered on lawmakers, allegedly in exchange for official favors.
... Investigators are also gathering information about Abramoff's hiring of several congressional wives, sources said, as well as his referral of clients to Alexander Strategy Group, a lobbying and consulting firm run by former senior aides to DeLay. Financial disclosure forms show that the firm employed DeLay's wife, Christine, from 1998 to 2002.
... The former top procurement official in the Bush administration, David H. Safavian, has already been charged with lying and obstruction of justice in connection with the Abramoff investigation. Safavian, who traveled to Scotland with Ney on a golf outing arranged by Abramoff, is accused of concealing from federal investigators that Abramoff was seeking to do business with the General Services Administration at the time of the golf trip. Safavian was then GSA chief of staff.
Why the Xbox 360 and the Web 2.0 are awful news for the retail PC industry
Very low end PCs do a quite adequate job with almost all computer applications, save games. Modern games require a monster machine; even children's games require a relatively decent box. So games have been a major driver of non-laptop retail PC purchases -- and, because of their software quality issues, a major source of pain for parents.
Thurott suggests that this trend will soon end. The Xbox 360 is relatively inexpensive, and, for the first time, the gaming experience exceeds that of even a high end Wintel PC. Consumers will keep their old machines, and buy an Xbox. Good news for Microsoft, very bad news for companies that sell into the home market.
In the old days a new version of Windows would drive PC sales. It's clear that Windows Vista will require a honking machine. But why bother? What does Vista promise the home user that Web 2.0 (Google, Yahoo, etc) apps can't deliver better for less money? Sure there's digital photography, home video, etc -- but for all that OS X is a better bet (and a good Intel OS X laptop may be cheaper than a Vista laptop.) In fact the Xbox 360 is good for Apple; by negating the 'games' advantage PC's have had, it really levels the software playing field.
Good comments from Thurott. If the logic holds expect Dell and HP to experience many more bad moments. Apple should weather this well, while Microsft should do just fine. They'll make their rent money from leasing Vista and Office to businesses, and grow with Xbox for home video and gaming.
It is interesting that, with Xbox, Microsoft is becoming more like Apple. They own the hardware platform and the XBox OS ...
Thurott suggests that this trend will soon end. The Xbox 360 is relatively inexpensive, and, for the first time, the gaming experience exceeds that of even a high end Wintel PC. Consumers will keep their old machines, and buy an Xbox. Good news for Microsoft, very bad news for companies that sell into the home market.
In the old days a new version of Windows would drive PC sales. It's clear that Windows Vista will require a honking machine. But why bother? What does Vista promise the home user that Web 2.0 (Google, Yahoo, etc) apps can't deliver better for less money? Sure there's digital photography, home video, etc -- but for all that OS X is a better bet (and a good Intel OS X laptop may be cheaper than a Vista laptop.) In fact the Xbox 360 is good for Apple; by negating the 'games' advantage PC's have had, it really levels the software playing field.
Good comments from Thurott. If the logic holds expect Dell and HP to experience many more bad moments. Apple should weather this well, while Microsft should do just fine. They'll make their rent money from leasing Vista and Office to businesses, and grow with Xbox for home video and gaming.
It is interesting that, with Xbox, Microsoft is becoming more like Apple. They own the hardware platform and the XBox OS ...
Is someone in Harbin China reading this blog?
I posted yesterday on Harbin China, a large city that the New York Times described as a "town". Harbin has lost a large portion of its tap water due to benzene in the nearby river -- an environmental disaster on the Soviet scale. (Arguably Bhopal India still holds the cup.)
My post seemed unremarkable, but it solicited a comment:
How?
Gordon's Notes is a hobby blog. It exists because I'm compelled both to write and to rage against the fall of America. It does not have the practical utility of either Gordon's Tech or Be the Best You Can Be; they have value for me as convenient place to keep my own notes. I have long assumed its readership consists of me, my wife, and, on occasion, a few friends. (My own mother gave up on it a while back.) My limited brushes with fame have been links from Brad DeLong and David Brin. I'm also syndicated in .... medlogs, a project of the ever inventive Dr. Jacob Reider. My guess is that my Harbin readership came via the last.
Fascinating.
Not coincidentally, I read recently the blog reading and writing is increasing exponentially in China (I almost wrote 'exploding in China', but that phrase has become a cliche nowadays). At the moment the authorities are not too aggressive, though raging against the communist party, or discussing life in Harbin, would be substantially riskier than my rants against the Vice-President for Torture.
One curious side-effect of the Chinese blogging scene is that bloggers who read English also translate what they read into Chinese. Years ago Cisco helped the Chinese government erect powerful blocks to forbidden sites; and later to defeat proxy servers that reached those sites. These blocks are perhaps less effective against millions of blogs, each of which excerpts fractions of the forbidden material -- effectively acting as millions of proxy servers.
This is an interesting example of natural selection in action. The role of personal blog as a low profile proxy server is an accident of nature, but blogs that crave readership will adapt to it. They will become more reliable "proxy servers", the better to serve their Chinese readership.
Incidentally, if anyone wants to send me comments on what life has been like in Harbin, I'll post them anonymously here. You can email me at jfaughnan@spamcop.net. I'll also experiment with turning off the 'members only' filter on my Blogger comments, and see how well using the moderation filter alone will work.
My post seemed unremarkable, but it solicited a comment:
kaikaiisagirl said...It's nice to receive affirmation, but is someone in Harbin really reading Gordon's Notes? "Kaikaiisagirl's" blogger profile tells us s/he joined in August of 2005, but the profile has no other information. I suppose this could be a machine generated post, but I don't see why. On balance, it's most likely someone in Harbin did read that post. Someone who reads and writes English fluently.
I agree with you. Seriously the NYT reporters don't know enough about China. I go to college in Harbin, it is like the 8th or 9th biggest city in China.
How?
Gordon's Notes is a hobby blog. It exists because I'm compelled both to write and to rage against the fall of America. It does not have the practical utility of either Gordon's Tech or Be the Best You Can Be; they have value for me as convenient place to keep my own notes. I have long assumed its readership consists of me, my wife, and, on occasion, a few friends. (My own mother gave up on it a while back.) My limited brushes with fame have been links from Brad DeLong and David Brin. I'm also syndicated in .... medlogs, a project of the ever inventive Dr. Jacob Reider. My guess is that my Harbin readership came via the last.
Fascinating.
Not coincidentally, I read recently the blog reading and writing is increasing exponentially in China (I almost wrote 'exploding in China', but that phrase has become a cliche nowadays). At the moment the authorities are not too aggressive, though raging against the communist party, or discussing life in Harbin, would be substantially riskier than my rants against the Vice-President for Torture.
One curious side-effect of the Chinese blogging scene is that bloggers who read English also translate what they read into Chinese. Years ago Cisco helped the Chinese government erect powerful blocks to forbidden sites; and later to defeat proxy servers that reached those sites. These blocks are perhaps less effective against millions of blogs, each of which excerpts fractions of the forbidden material -- effectively acting as millions of proxy servers.
This is an interesting example of natural selection in action. The role of personal blog as a low profile proxy server is an accident of nature, but blogs that crave readership will adapt to it. They will become more reliable "proxy servers", the better to serve their Chinese readership.
Incidentally, if anyone wants to send me comments on what life has been like in Harbin, I'll post them anonymously here. You can email me at jfaughnan@spamcop.net. I'll also experiment with turning off the 'members only' filter on my Blogger comments, and see how well using the moderation filter alone will work.
Friday, November 25, 2005
Harbin, China - since when is "millions" a town?
The NYT reports on a benzene spill that has contaminated the water for the "town" of Harbin, China -- leaving 3 million without tap water. Only in China could the residence of 8 million people (3 million in the urban core) be called a town. Looking at the Google satellite image it seems to be a very concentrated city, maybe the size of the city of Minneapolis but four times the population.
It sounds like the crisis in Harbin is mercifully easing ... If Minneapolis were to lose its water supply things would not be pretty....
It sounds like the crisis in Harbin is mercifully easing ... If Minneapolis were to lose its water supply things would not be pretty....
Thursday, November 24, 2005
Is war becoming too expensive?
Wars used to consume lots of lives. The civil war, WW I -- incomprehensible volumes of lives. Raw human life, however, is not all that expensive. I shan't belabor the point since it's grossly offensive, but in low tech societies like WW I Europe it didn't cost much to raise a man to die in Verdun.
Wars are getting more expensive though - even for the aggressor. Fighers are educated and their economic output is far, far higher than in WW I. Their lifelong post-war care costs more. As we substitute technology for fighters that costs even more. The medium term costs of the "small" war in Iraq to the US are reaching above 200 billion.. The longer term direct costs for the US alone are now speculated to exceed 1 trillion..
Of course expense is relative. As a percentage of an 6-8 trillion dollar economy perhaps a 1 trillion dollar war is still a "small war". Is war really more expensive for 21st century America compared to 19th century Britain? I certainly hope war is becoming more costly in relative as well as absolute terms, but I don't know.
Wars are getting more expensive though - even for the aggressor. Fighers are educated and their economic output is far, far higher than in WW I. Their lifelong post-war care costs more. As we substitute technology for fighters that costs even more. The medium term costs of the "small" war in Iraq to the US are reaching above 200 billion.. The longer term direct costs for the US alone are now speculated to exceed 1 trillion..
Of course expense is relative. As a percentage of an 6-8 trillion dollar economy perhaps a 1 trillion dollar war is still a "small war". Is war really more expensive for 21st century America compared to 19th century Britain? I certainly hope war is becoming more costly in relative as well as absolute terms, but I don't know.
Wednesday, November 23, 2005
The perils of eBay, and why rough vendors like PayPal
I recently learned a few lessons about eBay and PayPal I'd like to pass on. The bottom line is that while I might use eBay to buy something from a regular person with a clear identity, I'll avoid eBay vendors. I've also reaffirmed and intensified my dislike of PayPal.
I bought a 'refurbished' Samsung i500 PalmOS cellphone from KM Electronics, an eBay vendor. I wasn't really trying to save money; the phone was the best option for my wife and her support staff (me) and it's no longer sold. I needed to go with 'refurb'. I took a gamble and lost, the phone has a defective digitizer. When I emailed KM Electronics I received a form response that made it pretty clear that they weren't going to be much help [1]. They also noted that if I produced a negative response on eBay they'd provide no further support or contact, irregardless of the terms of their warranty. Naturally I immediately submitted a negative response. (I have figured out ways to make the phone useful nonetheless.)
I learned a few interesting things about eBay and PayPal with this experience:
[1] Selling refurbished phones is kind of a rough business, so it's not surprising they're a bit of a rough company. At least the phone's identifier was valid and Sprint could use it! I'm not their typical customer; I get the sense they specialize in selling things in bad net neighborhoods.
Update 11/24/05: After submitting my negative report, this is the (as expected) email I received from KM Electronics: "All service and warranty for your purchase has been cancelled." This is the type of vendor who sells on eBay -- submit a negative comment, void the support contract. Since this vendor sells a great deal on eBay, one presumes eBay approves. Clearly, the absence of negative ratings for some eBay vendors needs to be judged carefully.
Update 11/24/05b: This gets even more interesting. KM Electronics didn't respond to an email, but they responded very quickly to the negative rating. What an eBay vendor does under these conditions is give the customer a negative rating and some nasty comments, blocks the constumer from further correspondence, and then triggers an eBay mutual withdrawl option -- the simultaneous removeal of both negative comments.
Very interesting! eBay vendors like KM-Electronics (KMElectronics, etc) have more tools than I'd expected to keep their ratings positive. eBay is indeed a rough neighborhood, where advantage goes to the sharpest elbows. I wonder what's next -- goons at my door? If I had time to play the futures market I'd sell eBay short.
I'll post further updates here, I wouldn't be suprised if KM Electronics and eBay had more cards to play.
Update 12/20/05: MacSlash has a similar story. I wouldn't want to own stock in eBay.
I bought a 'refurbished' Samsung i500 PalmOS cellphone from KM Electronics, an eBay vendor. I wasn't really trying to save money; the phone was the best option for my wife and her support staff (me) and it's no longer sold. I needed to go with 'refurb'. I took a gamble and lost, the phone has a defective digitizer. When I emailed KM Electronics I received a form response that made it pretty clear that they weren't going to be much help [1]. They also noted that if I produced a negative response on eBay they'd provide no further support or contact, irregardless of the terms of their warranty. Naturally I immediately submitted a negative response. (I have figured out ways to make the phone useful nonetheless.)
I learned a few interesting things about eBay and PayPal with this experience:
- eBay vendors put credit card icons next to PayPal buttons. It is true PayPal will manage a credit card transaction, but the vendor is paid by PayPal, not the credit card company. So good luck using AMEX to bludgeon a shady vendor -- they got their money from PayPal. The credit card relationship is with PayPal, not the vendor. Clever! A handy bit of indirection that's a win-win for PayPal, eBay and the vendor.
- eBay doesn't like negative reviews. I had to go through a little tutorial to write one. Helps explain why the reviews you see there are so often positive. I suspect the true 'negative experience' rate is several times higher than what's documented.
- This PayPal vendor is fairly typical in not having any contact method save email. (Sure I could try to track 'em down, but it's not worth it.) Email responses are automated.
- As noted above, vendors may go to some lengths to have positive comments; including intimidating anyone who might post a negative comment (voided warranty!). I think eBay ratings are very suspect.
[1] Selling refurbished phones is kind of a rough business, so it's not surprising they're a bit of a rough company. At least the phone's identifier was valid and Sprint could use it! I'm not their typical customer; I get the sense they specialize in selling things in bad net neighborhoods.
Update 11/24/05: After submitting my negative report, this is the (as expected) email I received from KM Electronics: "All service and warranty for your purchase has been cancelled." This is the type of vendor who sells on eBay -- submit a negative comment, void the support contract. Since this vendor sells a great deal on eBay, one presumes eBay approves. Clearly, the absence of negative ratings for some eBay vendors needs to be judged carefully.
Update 11/24/05b: This gets even more interesting. KM Electronics didn't respond to an email, but they responded very quickly to the negative rating. What an eBay vendor does under these conditions is give the customer a negative rating and some nasty comments, blocks the constumer from further correspondence, and then triggers an eBay mutual withdrawl option -- the simultaneous removeal of both negative comments.
Very interesting! eBay vendors like KM-Electronics (KMElectronics, etc) have more tools than I'd expected to keep their ratings positive. eBay is indeed a rough neighborhood, where advantage goes to the sharpest elbows. I wonder what's next -- goons at my door? If I had time to play the futures market I'd sell eBay short.
I'll post further updates here, I wouldn't be suprised if KM Electronics and eBay had more cards to play.
Update 12/20/05: MacSlash has a similar story. I wouldn't want to own stock in eBay.
Life as an outlaw - my experience buying a grayish market phone
How does a mild-mannered gray haired middle-aged guy become an outlaw? Well, in my case fighting with Apple's FairPlay DRM and struggling with my cellular carrier are leading me towards the darkseid.
My most recent experience was with the premature demise of my wife's coddled cellphone. Barely a year old the Samsung flip phone was malfunctioning. A far cry from the Nokia brick that was once stolen, tossed out a car window down an embankment, recovered from the mud days later, and worked flawlessly.
So I needed a replacement phone. I wanted the exact phone I have, the almost-great Samsung PalmOS (Grafitti ONE) SPH i500 so we could share accessories, chargers, etc. The phone would also replace her 1 year old CLIE TJ-27, famed for shoddy quality and the worthless needle stylus from heck. (Hmm, notice a trend here?).
Sprint, alas, had kiled the i500. There's no heir. The next closest thing costs $550 (Sprint rips off customers with the replacement phones). That did it. I wasn't going to spend that much on the infamously unreliable Treo, and we didn't have time to futz figuring our alternatives. Froogle and Pricescan only found eBay phones. I snapped and went to eBay.
There, with great reluctance and some research, I bought a 'refurbished' i500 from the most reliable seeming vendor I could find. I was forced to reactivate PayPal, a vendor I loathe almost as much as Sprint. (Hmm. George Bush. PayPay. Sprint. I think I'm getting seasonal affective disorder ...)
I purchased a phone from KMElectronics:
The good news is Sprint activated the phone without any problem or questions. Stolen phones with invalid ESN numbers is the big fear in this marketplace. In this case the ESN number was very hard to read (oddly poorly printed, I wonder if it was really the original ....) and the first reading I gave was invalid. Sprint didn't mention charging me, there's usually at least a $25 charge for a phone switch.
The bad news is that KM Electronics sent the wrong CD. Since I already have the CD this isn't a big deal for me, but it would be exceedingly annoying if I didn't. Also, a couple of buttons on the front of the phone are missing their labels. Too aggressive polishing?
The phone looks good and so far works well. I'll post an update on my further adventures in the twilight zone ...
Update 11/23/05: Alas, the digitizer is defective. Lost that gamble!
Update 11/23/05: More on this in my next post (on eBay and PayPal), but I did figure a way to work around the 'dead zone' on the i500. I can get most tasks done by using the OK/Cancel buttons on the phone and the option menus in the applications. I did receive a usenet report of a similar problem with a 'new' Samsung i500 bought a few months ago. Since the terms of service of KM Electronics made pursuing this with them a very costly and annoying option I think I'll see how well we can make this phone work.
Update 11/24/05: I do very much like having the same phone for both us, and being able to beam addresses between them, share batteries and retractable charge/sync cables, etc.
My most recent experience was with the premature demise of my wife's coddled cellphone. Barely a year old the Samsung flip phone was malfunctioning. A far cry from the Nokia brick that was once stolen, tossed out a car window down an embankment, recovered from the mud days later, and worked flawlessly.
So I needed a replacement phone. I wanted the exact phone I have, the almost-great Samsung PalmOS (Grafitti ONE) SPH i500 so we could share accessories, chargers, etc. The phone would also replace her 1 year old CLIE TJ-27, famed for shoddy quality and the worthless needle stylus from heck. (Hmm, notice a trend here?).
Sprint, alas, had kiled the i500. There's no heir. The next closest thing costs $550 (Sprint rips off customers with the replacement phones). That did it. I wasn't going to spend that much on the infamously unreliable Treo, and we didn't have time to futz figuring our alternatives. Froogle and Pricescan only found eBay phones. I snapped and went to eBay.
There, with great reluctance and some research, I bought a 'refurbished' i500 from the most reliable seeming vendor I could find. I was forced to reactivate PayPal, a vendor I loathe almost as much as Sprint. (Hmm. George Bush. PayPay. Sprint. I think I'm getting seasonal affective disorder ...)
I purchased a phone from KMElectronics:
KM Electronics i500 Samsung Phone: Samsung SPH i500 Palm PDA Color Cell Phone Sprint - New: "YOUR PURCHASE INCLUDES-Turns out the phone is $8 cheaper on their web site, it was $146 on eBay plus $12 to ship.
1. Samsung i500 Phone & PDA
2. AC Charger
3. New Stylus & New Rechargeable Battery (jf: extended duration, not Samsung battery. The battery is huge; it makes the phone too thick for my use. So you have to budget for a new more useable battery too!)
4. New USB Cradle
5. Software / Manual on CD
6. For use with the Sprint PSC Network
(When new this phone came with two styli, a wrist cord, an ultra-slim and a reasonable sized battery, manuals, etc.)
The good news is Sprint activated the phone without any problem or questions. Stolen phones with invalid ESN numbers is the big fear in this marketplace. In this case the ESN number was very hard to read (oddly poorly printed, I wonder if it was really the original ....) and the first reading I gave was invalid. Sprint didn't mention charging me, there's usually at least a $25 charge for a phone switch.
The bad news is that KM Electronics sent the wrong CD. Since I already have the CD this isn't a big deal for me, but it would be exceedingly annoying if I didn't. Also, a couple of buttons on the front of the phone are missing their labels. Too aggressive polishing?
The phone looks good and so far works well. I'll post an update on my further adventures in the twilight zone ...
Update 11/23/05: Alas, the digitizer is defective. Lost that gamble!
Update 11/23/05: More on this in my next post (on eBay and PayPal), but I did figure a way to work around the 'dead zone' on the i500. I can get most tasks done by using the OK/Cancel buttons on the phone and the option menus in the applications. I did receive a usenet report of a similar problem with a 'new' Samsung i500 bought a few months ago. Since the terms of service of KM Electronics made pursuing this with them a very costly and annoying option I think I'll see how well we can make this phone work.
Update 11/24/05: I do very much like having the same phone for both us, and being able to beam addresses between them, share batteries and retractable charge/sync cables, etc.
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