Dissatisfied with your search results?The Google mind is divided. In a similar vein, Google seemed to have removed the feedback form I used to complain of splog misidentification, but when I submitted my mislabeled blog URL for clearance via the old method the CAPTCHA sign of doom vanished immediately instead of the old 3 day wait.
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Working with an entity that functions by alogorithm, rather than by traditional human thought, is ... different. I cannot model Google the way I can sort-of-model a human; to work with Google I need to understand the underlying algorithms and resulting emergent behaviors. The Google-mind is not sentient (quite yet), but it has emergent behaviors that are starting to feel as complex as those of my dog -- albeit far less appealing than those of Kateva.
Managing algorithmic entities with emergent behaviors will be a new skill for the emerging generation, much as using a PC was for my generation, using a phone was for my parent's generation, and driving a car was for my grandparents.