Sunday, April 22, 2007

Nutro products: how NOT to do a pet food recall

Our dog's primary foods were not involved in the melanine recall (so far), but the company that makes some snacks we use had recalled gluten products. So one might think Nutro Products would be very careful about their statements on the rice recall.

Alas, their rice recall page simply says their rice containing products aren't derived from the known contaminated sources. As always, the unsaid words are important. They don't tell us that the products do not contain Chinese manufactured rice protein.

So we should assume they Nutro Food snacks do contain Chinese manufactured rice protein, we should assume that source is unreliable until proven reliable, and we should assume Nutro Products is being a bit dishonest about the risks of their foods. I've tossed this company's products, and we'll avoid them in the future.

I wonder if anyone will keep a global list ranking the quality of vendor responses to the melanine affair. It would be a handy reference to guide future buying decisions. If you know of such a list, send a note to jfaughnan@spamcop.net and I'll link to it.