Friday, November 23, 2007

Quality crisis: software, hardware, publicly traded companies, food, toys and nations

My intuition has a reasonable, but not perfect, track record.

On the one hand I've been pretty good over the years with social and technological evolution. On the other hand I really don't understand why humanity is still in business forty years after the development of fusion weapons. I'm clearly missing something there.

Grains of salt advised. Anyway ...

My intuition is telling me that we have a 21st century "crisis of quality". I think this is related to some of my favorite themes, such as fraud (see esp. 21st century deception) and reputation management. It's demonstrated in the failures of the publicly traded company, our food and imported quality problems, and, I believe, the reelection of George Bush.

It may have its roots in anonymity, transience, and complexity.

Take my last week in the world of software and hardware for example:
Yes. That's all in one week -- and I don't use either Vista or OS X 10.5.

That's a bad week.

Apple has a quality problem. Microsoft has a quality problem. Google has a quality problem.

The entire human world has a quality problem.

Except I seem to be the only one who's complaining.

Anyone else notice anything?

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