Monday, June 22, 2009

Why do we tolerate so many Apple bugs?

It's not hard to find bugs in OS X. Just spend a few minutes with Parental Controls for example. If Apple offered a bounty for bugs they'd go broke.

So why don't Apple's customers bitch more?

Is it because ...
  1. They don't experience the bugs.
  2. They run into problems, but don't realize they're bugs. (Users think they've done something wrong).
  3. They run into the bugs, but don't care.
  4. They've given up hope.
I'm guessing it's all of the above.

Unfortunately those bugs aren't going anywhere unless customers (that's us) get much more demanding.

It's like French Pastries in Minneapolis. There are a few that aren't terrible, but there are none half as good as those sold in the English suburbs of Montreal (much less downtown!). The difference is the standards of the consumers.

Please software buyers, please, please, please be more demanding!!

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