Friday, July 02, 2010

Broken bike path, Google and the postmodern world – good news

Do I trust my memory, or do I trust Google?

I was pretty sure the Hamline pedestrian bridge over the rail yard was closed, but Google said it was open:

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I know my memory. I went with Google. The bridge was open.

A week later I planned out a bike trip for the family. We decided to take the Shepard Road trail. It’s bright green on Google.

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Alas, this segment is under construction. The shape of the new trail looks beautiful, but it’s closed for now. We had to turn around. A bit of a bummer.

I thought of several ways that local bicycling groups could submit updates to Google, and how they could work with cash strapped local government to manage these trail closures. While I composed plans in my head I also submitted a problem report to Google. It took about 30 seconds. You can do this too. Just right click on a problem area in Google maps and select “Report a problem” …

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About three days later I got this note from the Google Maps team:

Hi John,
Your Google Maps problem report has been reviewed, and you were right! We'll update the map soon and email you when you can see the change.

Wow. I mean … wow.

Sometimes the postmodern world really does work quite well.

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