Monday, July 11, 2011

Criminals lacking competence ... boiler room spoofers

For the last week or so I have been getting mobile calls between 1am and 6am from 408-555-1212. Fortunately my iPhone charges downstairs, so nobody was awoken by the calls.

This is, of course, the directory information number for Silicon Valley. It's traditional to "spoof" this Caller ID when cold calling victims.

But why between 1am and 6am? Where's the money in that?

Today they called at 6pm. Naturally I picked up. There as a longish pause while the dialing device transferred the call to a boiler room operator. Alas, I couldn't make out what she was saying. Her accent was thick (east asian?) and the VOIP call was breaking up. She seemed to be trying to pronounce the names of people I might know (Bob someone?). Perhaps she was trying to read a script about their hospitalizations, etc.

Alas, she gave up very quickly.

This is not a very competent ring of criminals. How do they stay in business?

Sunday, July 10, 2011

People you may known on G+ ...

Circles - suggested I know this guy on G+:

Screen shot 2011 07 10 at 8 52 41 PM

Really?

Dyer on Murdoch

Gwynne Dyer, a journalist once blacklisted by convict Conrad Black (Canada's mini-Murdoch), has reviewed Rupert Murdoch's latest set of challenges. He suggests ...

  • Murdoch's empire paid for the silence of convicts Clive Goodman and Glenn Mulcaire
  • British police were slow to investigate Murdoch's minions because they'd leaked stories for pay. Some officers have a lot to lose. Dyer doesn't point out that some of them may now be powerful.
  • James Murdoch was moved from London to New York to escape the British legal system
  • Murdoch will use Rebekah Brooks to draw fire until the British government approves News Corps bid for control of British Sky Broadcasting. Then she will be sacrificed.

Dyer doesn't say this won't work. A Michael Wolff story from 9/2010 quotes British politicians who felt Andy Coulson was safe. Murdoch's control of the UK media rivaled Berlusconi's control of Italy and Murdoch's own control of Australia.

Except, Wolff pointed out, the New York Times was involved. The story had gone global.

Even so, perhaps Murdoch would have taken it down, but for the unpredictable outrage of the restless masses -- and for the media he doesn't quite control.

I googled Murdoch's Wall Street Journal for editorials on one of the biggest media stories of the decade. I found a few short articles. The New York Times, not yet a Murdoch property, has much more.

Funny that.

I wonder what Murdoch's Fox News is saying.

It could happen here. It probably has happened here.

Saturday, July 09, 2011

Age of miracles - our Kia Sedona doors and Google

Before he was intimidated by AI-can't-hurt Stross [1], Brad DeLong used to say that "the singularity is in our past".

I think Brad was right and Charlie is working for the "transgalactic-AIs-tired-of-waiting-for-a-decent-conversation-from-Sol-3".

For example, how, before the Singularity, could humans have solved this mystery?

Our (cheap) Kia Sedona sliding van doors used to latch open properly. Then, a month or so ago, they'd sometimes slide back, periodically amputating digits. Emily took the van to the dealer and they told her they'd "fixed" it (under warrantee, so no charge). Of course it came back.

Really, it's a pain. Sometimes I have to brace the door with one leg. Today Emily mentioned she was taking the van back to the dealer. Then she took the kids in for DQ. While I waited with Kateva I did a voice search on my iPhone's Google.app. I got this ...

Kia Sedona Doors and Exterior - Car Forums - Edmunds:

... This works fine, unless and until you decide to (2) LOWER EITHER OF THE BACK WINDOWS 'TOO' LOW. It seems there is a point where the window is too low and they've put a safety feature into play and it won't allow you to latch open the door. I found a round red reflector-like sticker on the side of the door (back side) of the driver's side rear. It is the same point at which you can lower the window and still open the door and it latches open....

Yeah, that's it. With the window down the latch doesn't work. With the window completely up it works. It made a good demo when Emily returned with the treats.

Some imagine this is a child safety feature of sorts, but I think they're suffering from cognitive dissonance. My (see update!) best guess is that it's a misguided security feature; pull the door back to let kids out and it slides down crushing them. As you tend to the wounded you notice that the window is down. We bought the car in Minnesota's winter, so we only ran into this when the weather warmed.

Whacky design, but that's not the point. The point is the dealership mechanics were completely clueless. (Must have taken them ages to "fix" it.) Google solved the problem in seconds. I didn't even have to tap type. All I had to do was ask my freakin' phone.

Definitely in our past.

These stories must bore the young. They can't imagine what life was like before the all-seeing G.

[1] Charlie claims he's mostly inciting site traffic to promote Rule 34, I've ordered my copy.

Update 7/10/11: On reflection my original guess doesn't make sense either. Now I think this is a power door safety feature. I suspect a powered door won't open unless the window is shut, to prevent injury to a child's head and neck. Cheapskates like us buy the lower margin non-powered doors, and on this door the interlock can't prevent opening. Instead it only prevents latching. I think, therefore, the latch failure is a bug arising from power door infrastructure that wasn't removed for non-powered doors. This isn't documented because it's a genuine bug, and companies hate to document their bugs - especially when it exposes foolish penny pinching. Kia saved money by not redoing the latch feature to work properly for non-powered doors.

Shimano, New Balance and Apple - how brands live and die

My Shimano bike shoes weren't clipping out. For the first time in over 10 years I took the cleats off and cleaned out some cement-like gunk.

Which meant I looked at the shoes. Damn, they look as good as new. All the years of strain and road slime and salt and they're still fine.

Not like my New Balance shoes. They used to make quality gear, but the last two high end NB runners of mine died young. They simply fell apart. Most recently I bought some dirt cheap NB's that came with a manufacturing defect. Why spend money if they won't last anyway?

The NB brand is dying. The Shimano brand, at least in bicycling, is very strong. They make beautiful stuff, they make regular stuff. They've done it consistently for forty years. From what little I can find, their share price hasn't done too badly either.

How have they done it? We think we know why Apple's brand is strong -- because Jobs is a freakin' Picasso-like unpleasant genius with a freakish hold on a publicly traded company. We all assume that when he goes Apple will emulate post-Gates Microsoft.

Shimano though -- they don't have a Steve Jobs. They're as corporate as can be.

How'd they do it?

I'm tempted to buy this $7 2006 HBR Review ....

Professional cycling teams use road bikes made up of several parts or components: frames, forks, wheels and tires, saddles, seat posts, handlebars, and pedals. Pedals hold a cyclist's special shoes in place so they can "clip in" for greater control and power, and several companies make different models of pedals. Lance Armstrong, seven-time winner of the Tour de France, uses Shimano pedals. Shimano, founded and based in Sakai City, Japan, makes many of the key components of a bike. The fact that each of the different components to a high-end road bike are manufactured by different companies makes for a complicated bike industry supply chain.

By 2006, Shimano had grown from a family-based business (founded by Shozoburo Shimano in 1920) that focused on freewheels, to a $1.6 billion global company (with net income of $186 million) that not only manufactured mid- to high-end bike components (and low-end components as well), but also made fishing tackle. Eighty percent of the company's sales were from high-end bike components and 20 % from mid-range bicycle components. Seventy-five percent of the company's earnings could be attributed to components. Shimano led the bike component industry, owning over 80 % of the high-end component market. But growth did not come overnight. Shimano's leaders reflected on the company and its growth trajectory. They were particularly proud of Shimano's market domination, largely attributable to the company's commitment to research and technology, as well as to the amount of value the company had been able to leverage from the industry's supply chain. As new technologies and new companies began to enter the market, and the longer term sales trend of a mature road bike industry remained relatively flat--despite the "Armstrong effect"--Shimano's leaders and their team wondered how to continue their growth in the mid- to high-end components market and achieve growth on an even greater global scale.

Personally, I want to know who makes Shimano's shoes, and whether that supplier makes any other kind of shoe.

Apple's board though, they might want to visit Shimano.

Google+ Circles: agonizingly close

My son's baseball team has lost every game they've played this year. Until today. Barely. It was agonizing to watch them teeter on the edge.

That's how I feel about Google+. It's agonizingly close - especially the "Circles" that define subscribers. They just ... need ... to ... get over the edge.

They could easily go wrong. The default naming of circles is worrying. They're called "friends" and "family" and "acquaintances". That's wrong.

It's not wrong as a starting point, but it's dangerously misleading. They need circles like "politics" and "kids news" and "personal news" and "woodworking" and "professional" and "language" [1]. At least they need two of those in addition to "friends".

Not every friend or family member wants to see pictures of my kids -- but some acquaintances do. Some strongly prefer pictures of the dog. If I shared my political opinions with my friends and family some would stop talking to me. Sharing them with my corporate customers would be even worse. Economists (sorry Brad) rarely want to read my amateur economics.

There's a reason Gordon's Notes appeals to only a few. My readers have to endure all my interests; they don't get to pick and choose.

We need circles that define interests shared between us and our readers, not the happenstance of their relationships to us. Even my beloved Emily doesn't want to read my OS X posts.

We need circles that support the geeky (but right) vision of Yahoo Pipes! and blogger label-specific feeds.  (Think on that one. Adding Boolean logic to circles (kids AND family AND german) is geeky enough, but think what Pipes! did to feeds. Yeah, you don't want to expose that to civilians, but think about it ...)

When Google moves "Google Blogs" (formerly Blogger) into G+, they need to think beyond replacing Blogger's failed Comment infrastructure with Plus comments. They need to think about the connection of Labels to Circles.

Get this right, and G+ replaces LinkedIn and Facebook and Google Reader Shares and unites the worlds of medium-form (Blog) and short-form (Tweet) pub/sub. Get this right and G+ has a Pipes! like option for the infovores (and perhaps for a generation that is born into streams and sub/pub).

Get this wrong and Buzz will have company.

[1] Language is the one attribute that should probably be a filter based on properties of the post and the subscriber. We desperately need Translation for G+, unlike FB it easily transcends nation.

Friday, July 08, 2011

Why is the modern GOP crazy?

The GOP wasn't always this crazy. Minnesota's Arne Carlson, for example, wasn't a bad governor. Schwarzenegger had his moments.

Ok, so the modern GOP has never been all that impressive. Still, it wasn't 97% insane until the mid-90s.

So what happened?

I don't think it's the rise of corporate America or the amazing concentration of American wealth. The former impacts both parties, and not all the ultra-wealthy are crazy. These trends make the GOP dully malign, but the craziness of Koch brothers ought to be mitigated by better informed greed.

That leaves voters. So why have a substantial fraction, maybe 20%, of Americans shifted to the delusional side of the sanity spectrum? It's not just 9/11 -- this started before that, though it's easy to underestimate how badly bin Laden hurt the US. It can't be just economic distress -- Gingrich and GWB rose to power in relatively good times.

What's changed for the GOP's core of north-euro Americans (aka non-Hispanic "white" or NEA)?

Well, the interacting rise of the BRIC and the ongoing IT revolution did hit the GOP-voting NEA very hard, perhaps particularly among "swing" voters. That's a factor.

Demographics is probably a bigger factor. I can't find any good references (help?) but given overall population data I am pretty sure this population is aging quickly. A good fraction of the core of the GOP is experiencing the joys of entropic brains (here I speak from personal white-north-euro-middle-age experience). More importantly, as Talking Points describes, this group is feeling the beginning of the end of its tribal power. My son's junior high graduating class wasn't merely minority NEA, it was small minority NEA.

This is going to get worse before it gets better. The GOP is going to explore new realms of crazy before it finds a new power base; either as a rebuilt GOP or a new party.

It's a whitewater world.

Update 7/8/11: Coincidentally, 538 provides some data on GOP craziness ....

Behind the Republican Resistance to Compromise - NYTimes.com

... Until fairly recently, about half of the people who voted Republican for Congress (not all of whom are registered Republicans) identified themselves as conservative, and the other half as moderate or, less commonly, liberal. But lately the ratio has been skewing: in last year’s elections, 67 percent of those who voted Republican said they were conservative, up from 58 percent two years earlier and 48 percent ten years ago.

This might seem counterintuitive. Didn’t the Republicans win a sweeping victory last year? They did, but it had mostly to do with changes in turnout. Whereas in 2008, conservatives made up 34 percent of those who cast ballots, that number shot up to 42 percent last year...

... the enthusiasm gap did not so much divide Republicans from Democrats; rather, it divided conservative Republicans from everyone else. According to the Pew data, while 64 percent of all Republicans and Republican-leaning independents identify as conservative, the figure rises to 73 percent for those who actually voted in 2010...

Thursday, July 07, 2011

G+ impressions mine

With the help of a few friends, I somehow slipped through this narrow window into Google Plus (my G+ profile, which has lost its vanity URL for the moment) ...

Google+ For Businesses Coming Later This Year -- InformationWeek

... Google+, the company's recently introduced set of social communication services, briefly opened to new participants last night, between about 7pm PDT and 9:40pm PDT. Google engineering director David Besbris, in a Google+ post, said that the Google+ field trial is going well and that Google is seeking to double the undisclosed size of the field trial...

It's good. After Wave and Buzz failed, and Google Reader Share succeeded but got no love, G+ works. So far Streams is a smarter, better, version of Facebook personal Pages (no corporate/org/group equivalents, however). I don't think it's more complex that Facebook; FB at best is only transiently comprehensible. As soon as I figure it out, the rules change.

FB's constant attempts to hack their own customers has pissed off so many users, including my wife, that G+ has a pretty good chance to compete. At the very least, it should own the Android demographic. Whether iG+ gets the iPhone crowd or not depends on the shaky state of the Apple-Google detente. At the very least, G+ strengthens Apple's hand with both FB and Twitter.

Some quick impressions of my own ...

  • I'm looking forward to the day when Google moves Google Reader Shares/Notes into the Streams framework, closes Buzz, and makes Streams/Sparks the "comment" framework for Google Blogs. Until then G+ will be fun to play with, after that I'll be spending a lot of time with it.
  • Safari is showing page errors with G+. Unsurprisingly Chrome works best.
  • It will be interesting to see how I manage the John Gordon/John F identity clash in G+. I think I should be able to make it work.
  • Google Data Liberation has its own home on my post G+ Accounts page. It includes all Picasa web albums, my profile, my stream, by Buzz data and all circles and contacts. Very impressive.
  • Profile settings says I can control which circles see parts of my Profile, but that's not working for me yet.
  • The Privacy page is excellent.
  • My Google Profile vanity URL now redirects to a G+ Profile with my old 1138 .... Google ID showing.

Of the coverage I've read, I like these best ...

Will the noose close on Rupert Murdoch?

BBC News - News of the World to close amid hacking scandal. Wow.

The people who were hacking into the mobile phones of crime victims worked closely with some of Rupert Murdoch's longtime executives. Some of these executives are closely connected to Cameron, current PM of the UK. Some, no doubt, have connections to figures in right wing US politics. They created the culture that made these crimes praiseworthy. There must be more skeletons.

It will be interesting to see how Murdoch's US tabloid, the "Wall Street Journal" covers this news, and how far their journalists will be allowed to dig. Not as far, I expect, as the NYT's journalists.

Murdoch is going to burn everything he can to keep this at bay. Will his former henchmen squeal?

Update 7/8/11: Sounds like quite a few UK politicians have been hoping for Murdoch to falter. Blood and Treasure is on this story - recommended.

Monday, July 04, 2011

The sorry state of 2011 video editing

Even I have to admit some things have gotten better over the pasts decade. Digital cameras are one. Aperture 3 is another (but iPhoto 11 is a regression).

Video editing though -- it really sucks. Honest - it's awful.

Try searching on "archival video formats". I'll wait ...

Right. There is no agreement. (This discussion is the best I found via Google, I wrote this one in 2008.) Photographers justly consider JPEG and TIFF as suboptimal archival formats -- but we're light years head of videographers.

Next, using iMovie 2008, try to create a decent looking .mp4 movie using Export with Quicktime. Take your time, I'll wait.

This has not gone well. I suspect the root cause are the video and patent wars that infest video technology. I am certain this is not the only domain where America's insane software patents are damaging growth and progress.

See also

Update 7/5/11: The more I look into this, the worse $30 iMovie looks. Paradoxically, the more interesting $300 FCP X becomes.

America and the social safety net - what happens if future growth fails?

My understanding of the financing of social security, and perhaps of medicare, was that we took some of the wealth of the future to make the present better.

This can be a reasonable trade. America of 2030 ought to be much wealthier than America of 2011. Why not share the wealth -- especially as we are borrowing from our future selves just as we gave to our parents.

But what if America stops getting wealthier? Or what if that wealth is concentrated in a small slice of the population, a disproportionately powerful segmented that is disinclined to share its wealth -- and has the power to say no.

Then we have a deep problem with the way we have historically financed our social insurance.

If technological innovation really has slowed ...

The iPhone calendar.app color assignment debacle makes Android look good

There are web sites with reams of news about iOS 5 features.

I'd trade them all for a fix for the iPhone/iPad Calendar.app color assignment problem:

Calendars

Of the 10 calendars currently in my iPhone subscription list (9 Google ActiveSync Calendars, 1 corporate ActiveSync), 6 have been assigned a calendar color of "brown/beige".

iOS doesn't give users control over calendar color assignment, and the algorithm it uses to assign colors is broken even within a single server source. I think it once worked better, but even then color distribution was within a server, not across servers.

So is this fixed with iOS 5?

It seems not. With iOS 5 calendar color assignment works with iCloud/iCal, but there's no change for ActiveSync users. It's a sign that the Apple-Google war never really ended, it just became a grudging, surly, detente.

The costs of switching my family from iOS to Android are extremely high. It would take a lot to drive me down that road. Every time I look at my calendar however ...

Life with Google Two Step Verification - Sign-in Failed with Places.app

Places.app is one of Google's newer iPhone "social" apps. This is what you see if you try to sign in with a Google 2-step verification (two factor) account:

Sigh. It's been 3 months now since I implemented Google's "2-step verification" (technically, "two-channel" verification), and while I still rely on it the process has been painful.

I've had to create so many "app-specific" passwords that I've taken to reusing them. They're not app-specific at all in truth, so now I have about 20-30 "extra" passwords for my one Google account.

Google started out reasonably well on this "beta" effort, but they haven't progressed. Now, with their focus on Google Plus, I'm afraid they're stuck.

At this point, 2-step verification is only for the hardiest of geeks.

See also:

Sunday, July 03, 2011

Why I've dropped Scientific American's news feed

Scientific American has run  a pretty aggressive paywall for years. Even so, the SciAm news feed was readable.

Was being the operative word. Lately too many of the posts are incomplete excerpts from articles that are behind their paywall.

Today they pushed me over the edge. They're gone.

Greed has its risks.

Saturday, July 02, 2011

NYT's 1982 article on how teletext would transform America

(with thanks to Joseph P for the cite).

There were familiar computing names in the 1980s - Apple, IBM and so on. There were also many now lost, such as Atari and Commodore PCs. There were networks and email and decades old sophisticated collaboration technologies now almost lost to memory.

Against that background the Institute for the Future tried to predict the IT landscape of 1998. They were looking 16 years ahead.

You can see how well they did. For reasons I'll explain, the italicized text are word substitutions. Emphases mine ...

STUDY SAYS TECHNOLOGY COULD TRANSFORM SOCIETY (June 13, 1982)

WASHINGTON, June 13— A report ... made public today speculates that by the end of this century electronic information technology will have transformed American home, business, manufacturing, school, family and political life.

The report suggests that one-way and two-way home information systems ... will penetrate deeply into daily life, with an effect on society as profound as those of the automobile and commercial television earlier in this century.

It conjured a vision, at once appealing and threatening, of a style of life defined and controlled by network terminals throughout the house.

As a consequence, the report envisioned this kind of American home by the year 1998: ''Family life is not limited to meals, weekend outings, and once a-year vacations. Instead of being the glue that holds things together so that family members can do all those other things they're expected to do - like work, school, and community gatherings -the family is the unit that does those other things, and the home is the place where they get done. Like the term 'cottage industry,' this view might seem to reflect a previous era when family trades were passed down from generation to generation, and children apprenticed to their parents. In the 'electronic cottage,' however, one electronic 'tool kit' can support many information production trades.''...

... The report warned that the new technology would raise difficult issues of privacy and control that will have to be addressed soon to ''maximize its benefits and minimize its threats to society.''

The study ... was an attempt at the risky business of ''technology assessment,'' peering into the future of an electronic world.

The study focused on the emerging videotex industry, formed by the marriage of two older technologies, communications and computing. It estimated that 40 percent of American households will have internet service by the end of the century. By comparison, it took television 16 years to penetrate 90 percent of households from the time commercial service was begun.

The ''key driving force'' controlling the speed of computer communications penetration, the report said, is the extent to which advertisers can be persuaded to use it, reducing the cost of the service to subscribers.

''Networked systems create opportunities for individuals to exercise much greater choice over the information available to them,'' the researchers wrote. ''Individuals may be able to use network systems to create their own newspapers, design their own curricula, compile their own consumer guides.

''On the other hand, because of the complexity and sophistication of these systems, they create new dangers of manipulation or social engineering, either for political or economic gain. Similarly, at the same time that these systems will bring a greatly increased flow of information and services into the home, they will also carry a stream of information out of the home about the preferences and behavior of its occupants.'' Social Side Effects

The report stressed what it called ''transformative effects'' of the new technology, the largely unintended and unanticipated social side effects. ''Television, for example, was developed to provide entertainment for mass audiences but the extent of its social and psychological side effects on children and adults was never planned for,'' the report said. ''The mass-produced automobile has impacted on city design, allocation of recreation time, environmental policy, and the design of hospital emergency room facilities.''

Such effects, it added, were likely to become apparent in home and family life, in the consumer marketplace, in the business office and in politics.

Widespread penetration of the technology, it said, would mean, among other things, these developments:

- The home will double as a place of employment, with men and women conducting much of their work at the computer terminal. This will affect both the architecture and location of the home. It will also blur the distinction between places of residence and places of business, with uncertain effects on zoning, travel patterns and neighborhoods.

- Home-based shopping will permit consumers to control manufacturing directly, ordering exactly what they need for ''production on demand.''

- There will be a shift away from conventional workplace and school socialization. Friends, peer groups and alliances will be determined electronically, creating classes of people based on interests and skills rather than age and social class.

- A new profession of information ''brokers'' and ''managers'' will emerge, serving as ''gatekeepers,'' monitoring politicians and corporations and selectively releasing information to interested parties.

- The ''extended family'' might be recreated if the elderly can support themselves through electronic homework, making them more desirable to have around.

... The blurring of lines between home and work, the report stated, will raise difficult issues, such as working hours. The new technology, it suggested, may force the development of a new kind of business leader. ''Managing the complicated communication in networks between office and home may require very different styles than current managers exhibit,'' the report concluded.

The study also predicted a much greater diversity in the American political power structure. ''Electronic networks might mean the end of the two party system, as networks of voters band together to support a variety of slates - maybe hundreds of them,'' it said.

Now read this article on using software bots (not robots, contrary to the title) to shape and control social networks and opinions and two recent posts of mine on the state of blogging.

So, did the Institute for the Future get it right - or not?

I would say they did quite well, though they are more right about 2011 than about 1998. I didn't think so at first, because they used words like "videotext" and "teletext". They sound silly because we still do very little with telepresence or videoconferencing -- contrary to the expectations of the last seventy years.

On careful reading though, it was clear what they called "teletext and videotext" was approximately "email and rich media communications". So I substituted the words "computer", "internet" and "networked systems" where appropriate. Otherwise I just bolded a few key phrases.

Rereading it now they got quite a bit right. They weren't even that far off on home penetration.  They also got quite a bit wrong. The impact on politics seems to have contributed to polarization rather than diversity. Even now few elders use computer systems to interact with grandchildren, and none did in 1998.

So, overall, they maybe 65% right, but about 10 years premature (on a 16 year timeline!). That's now awful for predicting the near future, but they'd do even better to follow Charle's Stross prediction rules ...

The near-future is comprised of three parts: 90% of it is just like the present, 9% is new but foreseeable developments and innovations, and 1% is utterly bizarre and unexpected.

(Oh, and we're living in 2001's near future, just like 2001 was the near future of 1991. It's a recursive function, in other words.)

However, sometimes bits of the present go away. Ask yourself when you last used a slide rule — or a pocket calculator, as opposed to the calculator app on your phone or laptop, let alone trig tables. That's a technological example. Cultural aspects die off over time, as well. And I'm currently pondering what it is that people aren't afraid of any more. Like witchcraft, or imminent thermonuclear annihilation....